What We Collect and Why We Collect It
When you register, we collect your name, contact details, and the information needed to verify your account. Every deposit or withdrawal — whether through bKash, Nagad, or Rocket — generates a transaction record tied to your account wallet. We keep this to process payments, detect irregular
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activity, and handle any disputes you raise with our support team. Device data such as your browser type and IP address helps us secure your session and detect unauthorised logins. We do not sell your personal information to third parties. Data is retained for as long
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as your account remains active and for a further period required by applicable financial and data-protection regulations in the regions where we operate. If you close your account, you may request deletion of non-mandatory data by writing to our support channel. Processing times for deletion requests
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depend on the nature of the data and any outstanding account obligations. Availability of services on this platform depends on your local law and eligible regions — we cannot confirm eligibility on your behalf.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.